Care Services

Contact: Amy Dixon, Admissions Office

Phone: (501) 985-7971

Open Admissions Policy

It is the policy of North Metro Medical Center to admit and treat all persons without regard to race, color, age, national origin, sex or disability status. Admission requirements and assignments of hospital facilities are the same for all persons. There are no distinctions in eligibility for receiving any patient care services. Hospital facilities are available to all patients and visitors. Individuals and organizations having occasion to refer patients for admission or recommend North Metro Medical Center are advised to do so within the hospital’s policy to provide quality healthcare to all persons.

Your Admission

The Registration Desk is located inside the front entrance, in the main lobby, of the hospital. If you have a prescheduled appointment for admission, it is important that you arrive on time because your physician may have scheduled special tests for you such as blood tests or x-rays. You will be asked to sign a consent form for admission to the hospital and for medical treatment. An identification bracelet for your wrist will also be prepared. At this time you will be taken to the nursing unit to which you are assigned. A nurse will interview you by asking questions about your general condition, diet, allergies, personal habits, and other factors that will apply specifically to the nursing care you will receive. Federal regulations require hospital personnel to inquire as to the presence of an Advance Directive. This includes a living will and durable power of attorney. Information on Advance Directives is provided to every patient upon admission.

Pre-Registration Program

The Pre-registration program allows the hospital to obtain all necessary registration and insurance information prior to your arrival at the hospital, thus reducing the time spent in registration at the time of admission.

The Pre-Registration Program also allows sufficient time to verify insurance benefits and, if necessary, obtain pre-certification approval from insurance carriers.

To take advantage of the Pre-Registration Program contact the Admissions department at (501) 985-7000

Business Office

Phone: (501) 985-7406

The Business Office at North Metro Medical Center is a vital part of our team. It manages all financial aspects of a patient’s hospitalization. It offers direct benefit to our patients through its services. By managing all financial aspects of a patient’s hospitalization, the Business Office serves as a link between the patient and the hospital for the non-medical services.

General Billing Information

Staff in the North Metro Medical Business Office are available Monday through Friday from 8 a.m. to 4:30 p.m.

Your Hospital Bill

The hospital will submit the bills to your insurance company and will do everything possible to expedite your claim. Your bill reflects all of the services you receive during any hospital stay, or outpatient service. You may have certain tests or treatments in the hospital, and may receive a bill from physicians you did not see in person. These bills are for professional services rendered by these physicians in diagnosing and interpreting test results while you were a patient.

Financial Counselors

We have several payment options available to assist you in paying your bill. Financial Counselors are available to answer questions about your bill and to assist you in developing a payment plan. You can contact a Financial Counselor by calling (501) 985-7000.

Care Spotlight

Bobby Jordan, CEO, MBA

In April 2017, Bobby Jordan of Winnfield, Louisiana joined North Metro Medical Center as Chief Executive Officer. With degrees of a Bachelor of Science in Accounting and a Master's in Business Administration from Louisana Tech University, Mr. Jordan joins our facility with ample knowledge through 51 years of experience in the healthcare industry. Previous job titles held include: CEO and CFO of Winn Parish Medical Center of Winnfield, Louisana, Humana Regional Office Vice President, Marksville, Louisana, CEO of Baytown Medical Center of Baytown, Texas, Vice President ...

See more about his care...

Dale Anderson, CNO, RN

Dale Anderson brings 25 years experience to North Metro Medical Center. He currently serves as our CNO and demonstrates proven integrity, collaboration, and innovation for patient care.

Dales nursing career began in 1995 as an RN graduate from Baptist School of Nursing. He started his career at Baptist hospital in the cardiovascular surgical unit. He later had the opportunities to work at the Arkansas Heart hospital working in the surgical unit and managing post-op surgical care. He expanded his knowledge...

See more about his care...

Nora Osborne, MS, RN, BSN, CNOR, BCIM

Nora Osborne, MS, RN, BSN, CNOR, BCIM has been in the field of Nursing for nearly 36 years and has served as a Leader in nursing for nearly 20 years. Her unique perspective on blending alternative therapies with traditional interventions and medicine has set her apart from her stereotype.

In 2011, she became Board Certified in Integrative Medicine through the American Association of Integrative Medicine (AAIM) while still maintaining her specialty certification in Peri-operative Nursing. Ms. Osborne’s profound expertise...

See more about her care...

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North Metro Medical Center

1400 Braden Street
Jacksonville, AR 72076

Phone: 501-985-7000

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