Care Services

Contact: Amy Dixon, Admissions Office

Phone: (501) 985-7971

Open Admissions Policy

It is the policy of North Metro Medical Center to admit and treat all persons without regard to race, color, age, national origin, sex or disability status. Admission requirements and assignments of hospital facilities are the same for all persons. There are no distinctions in eligibility for receiving any patient care services. Hospital facilities are available to all patients and visitors. Individuals and organizations having occasion to refer patients for admission or recommend North Metro Medical Center are advised to do so within the hospital’s policy to provide quality healthcare to all persons.

Your Admission

The Registration Desk is located inside the front entrance, in the main lobby, of the hospital. If you have a prescheduled appointment for admission, it is important that you arrive on time because your physician may have scheduled special tests for you such as blood tests or x-rays. You will be asked to sign a consent form for admission to the hospital and for medical treatment. An identification bracelet for your wrist will also be prepared. At this time you will be taken to the nursing unit to which you are assigned. A nurse will interview you by asking questions about your general condition, diet, allergies, personal habits, and other factors that will apply specifically to the nursing care you will receive. Federal regulations require hospital personnel to inquire as to the presence of an Advance Directive. This includes a living will and durable power of attorney. Information on Advance Directives is provided to every patient upon admission.

Pre-Registration Program

The Pre-registration program allows the hospital to obtain all necessary registration and insurance information prior to your arrival at the hospital, thus reducing the time spent in registration at the time of admission.

The Pre-Registration Program also allows sufficient time to verify insurance benefits and, if necessary, obtain pre-certification approval from insurance carriers.

To take advantage of the Pre-Registration Program contact the Admissions department at (501) 985-7000

Business Office

Phone: (501) 985-7406

The Business Office at North Metro Medical Center is a vital part of our team. It manages all financial aspects of a patient’s hospitalization. It offers direct benefit to our patients through its services. By managing all financial aspects of a patient’s hospitalization, the Business Office serves as a link between the patient and the hospital for the non-medical services.

General Billing Information

Staff in the North Metro Medical Business Office are available Monday through Friday from 8 a.m. to 4:30 p.m.

Your Hospital Bill

The hospital will submit the bills to your insurance company and will do everything possible to expedite your claim. Your bill reflects all of the services you receive during any hospital stay, or outpatient service. You may have certain tests or treatments in the hospital, and may receive a bill from physicians you did not see in person. These bills are for professional services rendered by these physicians in diagnosing and interpreting test results while you were a patient.

Financial Counselors

We have several payment options available to assist you in paying your bill. Financial Counselors are available to answer questions about your bill and to assist you in developing a payment plan. You can contact a Financial Counselor by calling (501) 985-7000.

Care Spotlight

Bill Bledsoe, CEO, RN, MBA

Mr. Bledsoe comes to North Metro with a strong medical background in nursing and has a masters in business, his passion is to bring healing and care for people of the community that the hospital serves, by bringing stability, direction and strong leadership to North Metro Medical Center.

Mr. Bledsoe understand the business and the medical aspects of the hospital, but also has the knowledge that no single approach is the right one for every individual. He understands the uniqueness of North Metro being a smaller community hospital that can forge an individual relationship with each patient...

See more about his care...

Michael Pruitt RN, BSN is North Metro Medical Center’s Chief Nursing Officer. A strong, transformational leader, he influences the Hospital’s strategic direction and ensures that nursing’s goals and initiatives are aligned to advance organizational success.

Michael has been serving in the medical field for 24 years, working his way through the ranks as a Nationally Registered Emergency Medical Technician-Paramedic to a Registered Nurse with a strong background in Critical Care and Emergency Nursing. In addition to operating his own Medical Staffing Company,...

See more about his care...

Undrea Ellis has been the Financial Controller for North Metro Medical since June 29, 2015. With over fifteen years of strong knowledge of both cash and accrual accounting, financial forecasting, fund management, accounts receivable and payable, payroll, corporate tax, contracts and project financing, she is responsible for all areas of Accounting, Finance and Revenue Management.

Immediately after coming aboard at North Metro, Undrea and her team put together a vendor analysis that guided the process to began rebuilding the client-vendor relationships within the local community and other vendors in the Healthcare Industry...

See more about her care...

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North Metro Medical Center

1400 Braden Sreet
Jacksonville, AR 72076

Main Phone: 501-985-7000
24 Hour Phone: 501-517-3869

Community Connection