Patient Payment
Patient Payment

Care Services

Contact: Admissions Office

Phone: (501) 985-7971

Open Admissions Policy

It is the policy of North Metro Medical Center to admit and treat all persons without regard to race, color, age, national origin, sex or disability status. Admission requirements and assignments of hospital facilities are the same for all persons. There are no distinctions in eligibility for receiving any patient care services. Hospital facilities are available to all patients and visitors. Individuals and organizations having occasion to refer patients for admission or recommend North Metro Medical Center are advised to do so within the hospital’s policy to provide quality healthcare to all persons.

Your Admission

The Registration Desk is located inside the front entrance, in the main lobby, of the hospital. If you have a prescheduled appointment for admission, it is important that you arrive on time because your physician may have scheduled special tests for you such as blood tests or x-rays. You will be asked to sign a consent form for admission to the hospital and for medical treatment. An identification bracelet for your wrist will also be prepared. At this time you will be taken to the nursing unit to which you are assigned. A nurse will interview you by asking questions about your general condition, diet, allergies, personal habits, and other factors that will apply specifically to the nursing care you will receive. Federal regulations require hospital personnel to inquire as to the presence of an Advance Directive. This includes a living will and durable power of attorney. Information on Advance Directives is provided to every patient upon admission.

Pre-Registration Program

The Pre-registration program allows the hospital to obtain all necessary registration and insurance information prior to your arrival at the hospital, thus reducing the time spent in registration at the time of admission.

The Pre-Registration Program also allows sufficient time to verify insurance benefits and, if necessary, obtain pre-certification approval from insurance carriers.

To take advantage of the Pre-Registration Program contact the Admissions department at (501) 985-7000

Business Office

Phone: (501) 985-7406

The Business Office at North Metro Medical Center is a vital part of our team. It manages all financial aspects of a patient’s hospitalization. It offers direct benefit to our patients through its services. By managing all financial aspects of a patient’s hospitalization, the Business Office serves as a link between the patient and the hospital for the non-medical services.

General Billing Information

Staff in the North Metro Medical Business Office are available Monday through Friday from 8 a.m. to 4:30 p.m.

Your Hospital Bill

The hospital will submit the bills to your insurance company and will do everything possible to expedite your claim. Your bill reflects all of the services you receive during any hospital stay, or outpatient service. You may have certain tests or treatments in the hospital, and may receive a bill from physicians you did not see in person. These bills are for professional services rendered by these physicians in diagnosing and interpreting test results while you were a patient.

Financial Counselors

We have several payment options available to assist you in paying your bill. Financial Counselors are available to answer questions about your bill and to assist you in developing a payment plan. You can contact a Financial Counselor by calling (501) 985-7000.

Care Spotlight

Dale Anderson, CEO, RN LA

In April 2017, Dale Anderson joined the North Metro Medical Center team as the CNO. He brings 25 years of proven Nursing and Administrative experience. Dale has spent many years in hospitals around the central Arkansas area. He started his career at Baptist Medical Center in 1995, in the Cardiovascular intensive care unit. He later had opportunities to work at the Arkansas Heart Hospital in the surgical unit and managing post-op surgical care. He continued his career at UAMS where he served as the CVICU/STICU charge nurse...

See more about his care...

Nora Osborne, CNO

Nora Osborne, MS, RN, BSN, CNOR, BCIM has been in the field of Nursing for nearly 36 years and has served as a Leader in nursing for nearly 20 years. Her unique perspective on blending alternative therapies with traditional interventions and medicine has set her apart from her stereotype.

In 2011, she became Board Certified in Integrative Medicine through the American Association of Integrative Medicine (AAIM) while still maintaining her specialty certification in Peri-operative Nursing. Ms. Osborne’s profound expertise...

See more about her care...

Michelle Beacham, CFO

Michelle Beacham joins the North Metro Medical team as the Chief Financial Officer. Michelle has 19 years’ experience in healthcare and 18 years as a leader in healthcare, she has served in various capacities in healthcare including CEO and CFO. She brings to North Metro precision experience in financials and leadership skills from many areas throughout the hospital. Michelle is married with three boys: Kyle age 27, Brock age 21, and Blake age 19. Kyle is a math teacher, Brock plays baseball at Lyon College in Batesville…

See more about her care...

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North Metro Medical Center

1400 Braden Street
Jacksonville, AR 72076

Phone: 501-985-7000

Community Connection